Public Comments & Complaints
Accreditation by the WASC Senior College and University Commission represents the Commission's judgment that an institution is satisfactorily achieving its mission and educational purposes and that it meets or exceeds the Commission's standards of quality, integrity, and effectiveness.
The Commission values information provided by students, employees, and others in determining whether an institution's performance is consistent with the Standards of Accreditation and Commission policies and procedures.
The Commission has two established means for receiving comments from students, employees and members of the public about its member institutions:
- third-party comments
As a general rule, complaints are written by employees and students who have grievances that draw into question the member institution's adherence to one or more Commission Accreditation Standards or Policies. Third-party comments are usually more general comments of a substantive nature about a member institution.
Individuals should review the Policy on Complaints and Third-Party Comments to ascertain the appropriate means to communicate comments and complaints.
If you have questions or are unsure of the procedures to follow in submitting a comment or complaint, please contact us.